Menu
We offer an à la carte service during our flights. The products that are for sale have a limited stock. Brands and products may vary on flights. Our products do not contain any pork or products made from pork.
Customers with nut allergies are asked to inform cabin crew when boarding the flight, and a public address will then be made informing other passengers and advising that no products containing nuts will be sold onboard.
Hot Meals
It is not possible to order hot meals onboard. However, you can pre-order from our wide selection of meals online. On all Corendon Flights, in-flight catering is subject to an extra charge. The pricing of Corendon Fly Café & Fly Bistro products depends on the route. Corendon Fly Café & Fly Bistro sales inside the aircraft may be limited or may not be provided for reasons of flight safety, flight security and product availability. Hot meals can be pre-ordered 72 hours prior to departure time if presented on our web page. Passengers with tickets issued under the Premium Package may choose between the available product offers included in their package without extra charge from our website up to 72 hours before the departure time. Please note that Premium Package passengers are not entitled to complimentary beverages. Please contact our Customer Service Department for more details.
Payment
We accept payments in GBP, EUR, USD, and TRY by cash or card and we accept DKK in cash (not coins) only on-board. To pay for your in-flight purchases, we accept all major chip and pin cards: MasterCard, Maestro and Visa, as well as Debit cards. We may ask you to show your passport or another form of ID. Unfortunately, we cannot accept cheques or traveller's cheques. We delicately monitor and specify all prices and exchange rates, and prices may vary depending on exchange rates.
Receipts
Currently, we do not issue paper receipts on board. If you’d like to obtain your receipt online, please contact payable@corendon-airlines.com. To do so, please make sure you have your travel date and flight and seat number handy. If you’ve paid by card/contactless, you must also supply your card holder’s name and credit card number. If you’ve paid by cash, then please provide your name, flight number and seat number.
Complaints
Due to some flights being stocked in different destinations, the products and brands may vary and not be as advertised on the menu. Our stocks are limited. Due to high demand, your choice might be out of stock. We’re sorry to hear you had an issue with an item purchased on board one of our planes. This does not affect your statutory rights. If you would like a refund for a faulty product or would like to submit a complaint about another product, please write to our Customer Service Department (customer@corendon-airlines.com).
Legal Warning
It is not permitted to consume alcoholic drinks that are not purchased onboard. In the interest of safety, we cannot allow passengers to board the aircraft with hot drinks or consume their own alcohol during the flight. It’s prohibited to consume, sell or purchase alcohol for passengers below 18 years of age.